Principles

Accessible Diversity Services Initiative Limited (ADSI) is committed to ensuring that services provided are of the highest quality and maintain a focus on client needs.

ADSI endorses the following principles, which must guide the provision of quality programs & services:

  • ADSI will ensure equal access and availability of services to all communities living in Central and Western Sydney.
  • ADSI will ensure that people with special needs such as refugees & migrants, women, families & children, the elderly, the unemployed, people with disabilities, unaccompanied minors (youth), single parents, people who are homeless or at the risk of being homeless, carers and the like, are included in the planning and delivery of services by ADSI.
  • ADSI will ensure that gender equity is reflected in the management, staffing and service practices of ADSI.
  • ADSI will consult and establish networks, and participate with communities in Central and Western Sydney to foster harmonious co-operation and partnerships between the various cultural groups.
  • ADSI will encourage participation, through committees and consultations, from all eligible community members in every aspect of the governance of the Association.
  • ADSI will promote and encourage cultural diversity practices and social cohesion in all activities and services of the Association.

We Speak Your Languages

ADSI provides services to all Australians in the former Auburn LGA. Services at ADSi are offered in English and other languages taking into consideration cultural appropriateness.

Amharic Cantonese Ethiopian Mandarin
Arabic Dari Fijian Sinhalese
Burmese Dinka Gujarati Tamil
Ethiopian Turkish Hindi
 

For more information about ADSI’s bilingual workers and their availability times please contact us.

Community Engagement & Development

ADSI engages with and capacity builds local communities in areas such as immigration, employment, education, vocational training, housing, family relationships, parenting skills, aged care, disability, income support and health;

  • Advocacy and representation of community needs at consultative community and department networks;
  • Support and resource local community groups through the provision of information and capacity building;
  • Organisation and participation in activities to celebrate special events such as International Women’s Day, Refugee Week, and Senior’s Festival.

Information & Advocacy

At ADSI we are committed to our clients and act as advocates on their behalf in dealing with their identified needs to ensure that a culturally and linguistically appropriate service is provided to our clients.

ADSI networks with various community and ethnic organisations in the Auburn LGA to provide information to mainstream services on cross cultural issues. The staff regularly partake in meetings with service providers to ensure that the issues of our clients are represented and their needs are met in the community.

We pride ourselves in delivering a service that is accessible to migrants, refugees and humanitarian entrants of non English speaking background.

Confidentiality & Impartiality

Whatever you tell us will not be told to any one else without your permission. All sessional workers and interpreters used will also be bound by confidentiality requirements. Our services are not limited to any particular ethnic group and are open to all eligible Australians in the area.